Mayfield Hotel

Worst pub in the area. Staff are rude and often try to short change you, the poker machines all of a sudden stop accepting the newer style bank notes if you're not doing big bets, I know people who've given the staff their phones to charge behind the bar and they "go missing" and the decor is terrible. The security guard they have working late on fridays and saturdays legitimately looks like some malnourished homless guy they've dragged of the street and dressed in a security uniform. I'm seriously surprised this place is even still operating, given how dodgy the place is. The pub is what I imagine purgatory to be like after you die and you're waiting to go to either heaven or hell. Avoid at all costs. Never again.

PATHETIC!!!! If I could have given them a minus I would have. We enquired on the 26/06/23 regarding holding an 18th birthday party to have to wait until the 3rd July for a reply via email. ( Numerous follow up calls were made in this time and we were always unable to get someone from the establishment to answer the phone) After making a tentative booking it took a week for them to reply with details we required. ( prices, meals, wristbands etc) to which we returned their email same day stating we were happy with pricing etc. We paid the deposit and the payment for security on the 06/09/23 which was approx 2.5 weeks before it was due and waited for confirmation. Once again numerous phone calls went unanswered. I’m not talking 1 or two calls here, I’m talking like 50-60 from the 6th September until the 22nd when we finally got someone to answer only to be informed they had no bookings for the 7th October. After many phone calls and emails back and forth where we showed receipt of deposits and where the tentative booking was originally made with the manager ( Cassey Jackson) and being told that the function manager was not working on the 7th, the mayfield hotel cancelled the party ( 2 weeks out from the date the party was to be held after invitations to guests had already been sent out and arrangements on our end made) and has yet to refund the money already paid ( quite a few hundred dollars). I’ve dealt with incompetent people in the past but this lot would have to be the worst. Little to no communication, confusion among staff members and aptitude is appalling. I suggest that anyone needing to book a function in the Mayfield area to stay away from the Mayfield Hotel. This is by far the worst experience I have ever encountered with function staff at any establishment. Bad form Mayfield Hotel.

This place is all round pathetic, they serve food in the smoking area which is a breach of legislation and get upset if you aren't fond of cigarette infused meals. The bar staff are hostile, judgemental and passive aggressive, the service is below average and you will have a terrible experience no matter what your intention to visit is. The bistro is always empty, the local junkies play the pokies, the standard of patron that this place attracts is equivalent to the staff that work there. Go to the Stag!

Very disappointed.... went out of the pokie room ... with the reserve on.... with 64 bux on it ... got a drink had a lil chat with one of the locals for a min ... to return To my pokie machine someone else on it .... the bar staff refused to do anthing about it ...l... was very upset over this ... she refused to check the video camera .... so im standing there ... completely bemused by this .... when i asked repeatedly for something to be done i was asked to leave ?.?... NOT HAPPY

We were hungry for an Australia 🇦🇺 Day feed and were walking passed this Hotel. We popped in for a feed as it had been a while since we ate there and we’ll we ordered and got a couple of beers 🍻 to go with it. The steak was just delicious and veggies were not over cooked. Thank you to the chef for a great meal and to the bar staff the threes different Balter beers that I had went down well. I enjoyed the Hazy and the Mid strength ones. Keep up the good work. Sorry about my pic with some of my steak missing I was hungry 😋